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Use this step-by-step guide and you should be well on your way to solving your problems and freely taking advantage of all that LinkedIn has to offer. With a bit of digging and patience, you can usually resolve any issue or concern you have using LinkedIn. With millions of regular users, it’s no surprise that some questions and problems pop up from time to time. LinkedIn is a valuable and reliable resource.

For most, especially job seekers and those looking for qualified employees in niche industries, the benefits of being a LinkedIn member are well worth the wait. While you may not always be able to get a rapid response to your LinkedIn support ticket, the service will respond in time. They may charge you for the access and you aren’t likely to find a solution to your problem. Don’t call a customer support number that you find elsewhere online.While you should immediately receive an automated email reply that confirms that your help ticket has been created, the email containing the actual solution to your problem may take days to arrive. Don’t expect a rapid response to your LinkedIn support ticket.Often you can find answers in these places faster than you will receive a response to your help ticket. Do visit the LinkedIn social media accounts, like Twitter and Facebook.Is it a glitch in the navigation? A problem with another member? A payment or membership issue? Knowing this allows you to fill out the correct information on the help ticket so the correct department is notified of the problem. Do try to understand the nature of your problem before creating a ticket.Finding your solution in one of those places will save you a lot of time, and you can get back to using your LinkedIn account immediately. Do be sure to go through the FAQs and other resources, including the help forum, on the customer support homepage to try to find an answer to your problem before submitting a help ticket.Here are a few dos and don’ts to keep in mind when reaching out to LinkedIn customer support. The more you know before you begin the process, the better the chances of a positive result. ‍ Things To Know When Contacting LinkedIn SupportĪs with anything, there’s a right and wrong way to go about contacting LinkedIn customer support. LinkedIn never charges a fee for customer support.

These websites are not affiliated with LinkedIn and are likely scams. They often rely on just email, chat, and/or their website to stay connected with members.īeware of any website that offers you a LinkedIn customer support phone number for a fee. This may seem unusual, but the fact is that most online-based social media sites don’t offer a helpline phone number. LinkedIn doesn’t have a customer support line nor do they accept any phone calls from their members. If you’re wondering, “How do I speak to someone at LinkedIn?” the answer is you don’t. Unfortunately, however, you won’t have the option of replying to that email. LinkedIn support will email you a response to your help ticket. When you fill out a support ticket on the customer service homepage, you generate an email to the customer support representatives. So, how do you contact LinkedIn support via email? For those not fluent in English, they’ll have to fill out a support ticket to get assistance – even if they’re a premium member.Ĭan you email LinkedIn? Unless you’re from the press and have a journalistic reason for making contact, there is no email address you can use to contact LinkedIn – not even for customer support. This is true even if you have accessed the chat support link from a customer support page in another language. It should be noted that LinkedIn chat support is also only available in English. If you have visited LinkedIn’s customer support page and you still have questions, or if you are just more comfortable talking through the problem with an actual person and you are a premium member, then LinkedIn chat support may be a good option for you. However, LinkedIn live chat hours are only available to premium members.

Does LinkedIn have a chat option for customer support? Yes, they do.